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Unite Students International Cancellation Policies:

Booking Requirements:

• Student: accepts the contract.

• Guarantor: accepts the contract.

• Advance rent payment of £250 (for bookings in England only).

Incomplete Acceptance: Offer expires unless any step is completed within three days.

Re-booking: The same room or price is not guaranteed if the initial offer expires.

International Cancellation Provisions:

These additional cancellation policies apply to any individual booking outside of the United Kingdom.

1. Cooling Off Period –Unite Students offers a seven-day cooling-off period after being sent the confirmation email, during which you can cancel your stay unless you have already collected the keys. This will differ if your booking is in Wales; in that case, contact our staff.

2. After the Cooling Off Period - The tenant will be liable for rent once the cooling off period has expired unless the student is eligible for:

• No Place No Pay: if a student decides not to accept a university offer, or to withdraw their application from a university, or decides not to come to the UK after all: the No Place No Pay cancellation policy do NOT apply. In these instances, the standard cancellation policy applies, and a replacement tenant is needed.
• No Visa No Pay: This policy applies if the student doesn’t get their visa. Students must send their rejection letter within a maximum of seven days. Proper documentation is required. This option shall not be available after the 31st of August in the year the Tenancy Start Date is due to occur.
• No ATAS certificate, No Pay: Sometimes, international students coming to the UK to study in specific fields must apply for an Academic Technology Approval Scheme.

If a student’s Academic Technology Approval Scheme certificate application is rejected, they must provide proof of this rejection letter within a maximum period of seven days of receiving it. This option shall not be available after the 31st of August in the year the Tenancy Start Date is due to occur.

Any advanced payments will be refunded once proper documentation is provided for all the above mentioned three cases.

Cancellation requests and documentation supporting your cancellation should be sent via your Unite email to the appropriate email. Contact our staff for more details.  

If an agent is involved in the evidence, make sure that the evidence is sent to the agent and later forwarded to the appropriate email. Contact our staff for more details.  

Replacement Tenants – Before your Tenancy’s Start Date 

• You propose a replacement tenant.
• Unite Students decides to:
  • Accept & finalise the agreement with the replacement tenant.
  • Re-list the room for rent.
  • Offer the room to a waiting list student.

A £50 administration fee applies for finding a replacement.

Release from Tenancy Agreement: You are released within seven days of Unite Students' decision above.

Rent Liability: You remain liable for rent until a replacement is found (unless Unite Students releases you earlier).

" The above cancellation policy is a synopsis of the properties cancellation policy.  There could be few changes incorporated from time to time, hence we recommend you to review the full Accommodation Contract for a comprehensive understanding of their cancellation policies. " 

- Payment in installments is available